Niagara Industries' goal is to deliver to each customer the best quality product for the application on time. To support our extensive customer base, Niagara Industries has set up distribution sites around the U.S., Central America, South America, and the Caribbean to supply one-on-one support or application when needed to our customers. Niagara industries achievements have lead to a few companies popping up overnight trying to imitate our products and services and failing to lack of experience. We have been privileged to have been awarded a U.S. Patent (# 5,408,578) for our hard work and persistence.

Our dedicated staff of technicians and application engineers are here to assist you in every facets of your purchase from installation to operation. If you require technical support you can call the number listed below.

Technical Support Line
Call: 888-Titan-80 (888-848-2680)
Between 9am to 5 PM Mon- Fri, you will here a recorded message regarding the most frequently asked question during installation and operation on our Titan Tankless Water Heater. If you still have questions on concerns after this then leave a message with all your information and your message will be emailed to our technical department who will listen to you question and call or email you with the appropriate responses.

If you have a technical support question after hours you can email us. Emails are monitored and responded to from 6pm – 10pm Mon-Fri and 10am – 9pm Sat & Sun.
If you have a technical application question you can email our applications engineer at:
engineering@tanklesswaterheater.com